A free AI Acceptable Use Policy template for UK businesses

A complete policy template in Word format: golden rules on one page, clear rules on what information can go into which tools, approved-tool options, Shadow AI amnesty, human review, incident reporting and sign-off. Written in plain English for UK SMEs, ready to customise and issue.

What the template covers

This is a working policy template (version 1.1, September 2026), not a marketing document. Written for UK organisations of roughly 5 to 250 people, it includes:

  • The golden rules on one page - the whole policy in a form staff will actually read
  • Green, amber and red information rules - what can go into which tool, and what must never be entered (personal data, client-confidential material, credentials, unpublished financials)
  • Approved tools and accounts - two options, for organisations that already provide business AI accounts and for those that do not
  • Human review, openness about AI use and AI that can take actions - people stay accountable for output, agents and automations included
  • Meeting notetakers, account security, records and intellectual property - the newer questions most policies still skip
  • Shadow AI amnesty, incident reporting and breach handling - a safe route to disclose existing tool use and what to do when something goes wrong
  • Document control, roles, review cycle and sign-off - ready to issue as a controlled document
  • Four appendices - guidance by role, a tool approval checklist, the UK legal context as at September 2026, and key terms

Who this is for

UK businesses with 20-500 people where AI tools are already in use, formally or otherwise, and where leadership recognises the need for a written policy but has not yet drafted one. The template references UK GDPR and follows the governance pattern we see working in real SME deployments. It assumes pragmatism over perfection: your goal is to move from unmanaged to managed, not to ban productivity.

Download the template

Tell us your name and email address and we will send you a personal link to download the template.

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What to do with it

The template includes [square bracket] placeholders for your company name, policy owner, approved tools and other specifics. Fill these in, have your senior leadership and legal or compliance function review it, and publish it as a controlled document. The policy is most effective when paired with a Shadow AI amnesty announcement, giving staff a safe window to disclose existing tool use before the rules take effect.

If you need help tailoring the policy to your business, conducting a Shadow AI audit, or training staff to use AI tools safely, that is what our Advisory service does.

Want to understand where your business stands?

Our AI Readiness Score is a free, ten-minute assessment that gives you a scored view of your governance, data readiness, security posture and adoption maturity. It takes the same honest, answer-first approach as this template.